Privacy notice
Gauteng e-Hailing Services · E-Fleet 1000 Pilot Programme · Notice version 2026-11-10
What we collect
Your name, contact details, operating licence status, vehicle and cost information, driving patterns, safety experiences and your views on the industry. Some of this is sensitive: your gender, credit or debt-review status, and any safety incidents you describe. We ask for it because it is necessary to assess vehicle suitability, cost savings and finance readiness for the programme.
What we never ask for at this stage
Do not send identity documents, bank statements, payslips or account credentials. This is an initial readiness check, not a finance application.
Why we use it
- To assess vehicle suitability and operating-cost savings.
- To contact you about the programme, test drives and pilot participation.
- To analyse driver-industry concerns and, where permitted, share only anonymised or aggregated themes with authorities, platforms, research partners and programme partners.
Sharing
Your information is not submitted to a bank, manufacturer, insurer or other finance partner without further notice and your consent. We do not sell personal information.
How long we keep it
We keep registration records for up to 24 months after your last interaction with the programme, unless you ask us to delete them sooner or the law requires a longer period.
Your rights
You may ask what personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw your consent. Contact our Information Officer to do any of these. We may need to verify your identity before we act on a request.
Information Officer
Information Officer (name to be confirmed)
privacy@gautengehailing.co.za · 010 000 0000
Complaints
If you are not satisfied with how we handled your information, you may complain to the Information Regulator of South Africa at inforegulator.org.za.
Security
Access to registration data is limited to authorised programme staff, records are kept on access-controlled infrastructure, and every consent is logged with its wording version and timestamp.